SHIPPING POLICY
- We offer free shipping worldwide.
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All prices displayed on our website are exclusive of taxes, customs duties, import fees, tariffs, and related charges, unless explicitly stated otherwise.
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The buyer is solely responsible for paying any applicable local sales tax, VAT/GST, customs duties, import fees, brokerage charges, or other costs imposed by the destination country.
Returns and refunds
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You may request a return within 7 days of receiving your order.
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To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.
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Proof of purchase (such as an order confirmation or receipt) is required.
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Certain goods are not eligible for return, including but not limited to: Items marked “Final Sale.”
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds will be credited to your original payment method within 5 business days.
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Customers are responsible for all shipping costs associated with returning an item unless the return is due to our error (e.g., wrong or defective product).
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Shipping charges are non-refundable.
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We are not responsible for returns lost or damaged in transit.
Contact
For questions about shipping, returns or refunds, please contact us at: vfxballs@vfxballs.com